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Frequently Asked Questions
Please read our FAQ before sending us a message.
Free shipping over $100, $6.00 standard US and Canada, 2nd Day air $25, Next Day air $40. International shipping, $15 minimum (you will be notified before the order is processed). International orders are not eligible for free shipping.
MasterCard, Visa, Discover and American Express.
Most orders arrive on your door step within 4-8 business days (US and Canada).
Completely secure, we value our customers security and privacy.
We want happy customers, so for returns and exchanges contact customer service.
International orders are not eligible for free shipping.
Order confirmation should be sent automatically to your email.
And hooray for that! Due to the nature of the way Debra designs, no piece will be the same (especially when vintage pieces and parts are used).
Yes! (Most of the time, that is. Occasionally make mistakes and will certainly do everything we can to make it right.) But to answer your question, there’s always variation in finish, patina, “wear”, and even a variety of different chain and charms. Our line is constantly evolving to keep it fresh and to keep each piece unique, just for you!
The imperfections are what make twisted silver “twisted”. Twisted Silver, Perfectly imperfect.